What Our Happy Customers Have to Say

Total business has provided us with several large machines for over 5 years now. They assessed the needs of our business, provided the right machines for our requirements and have been there to help as we have expanded, and our needs have changed.
Their response to any service request is always dealt with promptly and the engineers are very polite and efficient.
We have found them to be a committed and reliable company and would have no hesitation in recommending them for your document solutions.
Sally Fox JBA Engineering
UFO Lighting have been clients of Total Business for many years now I am happy to say that the service the company provides is second-to-none. Our last 3 MFP’s have been supplied by them and all have been well priced and well specified machines which have been perfect for our needs.
On any occasion we have had to call on Total Business for support they have never failed to sort out the problem quickly and efficiently - even if that means a visit to our premises.
All-in-all they are a great company to work with!
Laura Turnbull Universal Fibre Optics

Total Business Group have provided us with an excellent service over the past few years.

The purchase of a new machine at a competitive price went very smoothly and when something goes wrong with the machine, they send an engineer usually the same day. When we moved office in January 2020, TBG were very helpful in ensuring that an engineer was here on the day of the move to ensure that the machine was fully functional.

Their engineers are always punctual, polite and friendly.

Fenella Smyrniotis SAY.

Total Business Group have provided Photocopier and IT services for our company for many years now.

From the very first interaction the team were dedicated to providing the highest level of customer service possible. They have consistently gone above and beyond to meet our needs and ensure that we are satisfied with their services.

The helpdesks are very quick to respond to any issues and keep you updated with any developments while fixing any issues. I would highly recommended Total Business Group.

Melissa Gray TOLES Teach and Test Consultant

Total Business Group have been our copier/printer provider for some years now. Their equipment is of the highest standard, we have had no issues.

They are also incredibly helpful and efficient on the phone, always pleasant and cheerful and happy to travel the distance to see if all is working well.

Very much recommended, they are great.

Fiona Thomson The Nazareth Trust
Total Business replaced our entire fleet of ageing MFD’s and replaced with modern day feature rich Toshiba devices.
From the outset, Total Business listened to our requirements and guided us through the whole process including; the specification of devices and quantities required, setup of secure printing, user training, machine setup, testing and user acceptance.  
We have a great relationship with our account manager and any issues are dealt with swiftly and professionally with automatic ordering of consumables working well also.
The time, effort and costs we have saved versus our previous solution has gone above and beyond our expectations. I would not hesitate in recommending Total Business to anyone”
Lee Dodds Holmen Iggesund

We have worked alongside Total Business for a few years now.  Great Company to work with.

Extremely helpful and supportive and would highly recommend them

Julie Cloe Dawson & Sanderson

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Albany House, Albany Road, East Gateshead Industrial Estate, Gateshead, Tyne & Wear. NE8 3DG